Workflow Management
Workflow Management enables the execution of repetitive processes within the organization through defined steps and control points. In the ITIL 4 approach, standardizing processes, making value streams visible, and continuously improving operations are key principles. With Stoneity Workflow Management, organizations can design business processes using visual flow diagrams. Tasks, approvals, and automated actions in the processes operate according to defined rules. This ensures operations are no longer person-dependent and are conducted consistently across the organization.