Products
Work Management
Service Management
Solutions
IT Service Management (ITSM)
Customer Service Management
ESM Enterprise Service Management
Project & Strategy Management
Workflow & Operations
Work ManagementWork Management'a git
By digitizing your projects, tasks, and various business processes, it enables you to manage all your work from a single place.
Manage office, facility, and equipment requests from a single point.
Accelerate seating, incident, maintenance, and reservation processes.
Workspace Service Delivery
Workplace Service Delivery is the management of services related to offices, facilities, and the physical workplace needs of employees. Within the ITIL 4 framework, these services are also handled with catalogs, request management, SLAs, and continuous improvement metrics. Stoneity makes processes such as incident reporting, maintenance planning, desk/room reservations, equipment requests, and relocation visible and measurable on a single platform.
Form
Workflow
How to implement solutions?
Establish a Location/Asset Model
Define building–floor–room and equipment inventory.
Define a Slot Planning Standard
Connect available time slots to the workflow.
Measure Performance
Track first response time, resolution time, and recurrence rate.