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By digitizing your projects, tasks, and various business processes, it enables you to manage all your work from a single place.
BMC Helix Discovery
Unlock comprehensive visibility and control over your IT assets and services.
Drive operational excellence with a clear view of IT assets and service dependencies, from cloud to on-premises.
Available for deployment on SaaS or on-premises
314%
ROI increase over 3 years
95%
Improvement in IT asset security
$7.1 million
Total value of all improvements over 3 years
Discover and visualize
Equip IT and stakeholders with a dynamic view of all IT assets, services, and relationships so they can improve operations and minimize risk.
  • Agentless continuous discoveryAutomatically discover your assets and map relationships across cloud and on-premises environments, keeping data current without manual updates.
  • Blueprint-Automated Service ModelingRapidly visualize and control infrastructure that supports specific business needs with an extensive library of service modeling blueprints.
  • Data reconciliationUnify data from diverse topology sources, ensuring a comprehensive and accurate view.
Enable true observability
Ingest BMC Helix Discovery topology data and third-party data into the BMC Helix platform to create an exceptionally rich source of truth, powering observability and delivering AIOps insights.
  • Real-time service awarenessConnect service models, topology, and telemetry to pinpoint root causes and visualize related impacts.
  • Crucial contextMerge real-time contextual data with historical performance trends to enable proactive outage alerting, “Best Action” recommendations, and other AIOps capabilities.
Enhance security and compliance
Use detailed asset data to pinpoint risks, locate backdoor entry points, and strengthen regulatory compliance.
  • Regulatory complianceStreamline audits with automated, detailed asset inventories that stay up to date in your baseline dashboard.
  • Blind spot detectionExpose hidden or undocumented assets, dependencies, and relationships.
  • SSL/TLS Certificate ManagementDiscover and manage security certificates across your organization’s IT infrastructure.
Discover how BMC Helix Discovery can help solve business challenges
Security & Compliance
Service Awareness
Enterprise Asset Management
Multi-cloud Visibility
Security & Compliance
IT security teams face relentless pressure from both internal and external sources as the number and intensity of security attacks continue to grow. Thanks to shadow IT, sensitive data now lives everywhere. Unidentified, unused applications and inactive devices open penetration points for security attacks, while third-party software, open-source inventory, and assets that lie unsecured outside the datacenter introduce additional risk.
Security & Compliance
IT security teams face relentless pressure from both internal and external sources as the number and intensity of security attacks continue to grow. Thanks to shadow IT, sensitive data now lives everywhere. Unidentified, unused applications and inactive devices open penetration points for security attacks, while third-party software, open-source inventory, and assets that lie unsecured outside the datacenter introduce additional risk.
Service Awareness
The dynamic service modeling capability of BMC Helix Discovery automatically maps complex infrastructures to applications and services so IT organizations have complete visibility into their ever-changing environments.
Enterprise Asset Management
Today’s IT environments have never been more complicated. With the continued growth of public cloud and container technology and the increased use of microservices-based application delivery, IT has the daunting task of identifying, cataloging, and documenting IT assets and defining how they support the business. Empower IT teams with a dynamic asset discovery and dependency modeling solution that can keep up with rapid infrastructure changes across the data center, clouds, and containers.
Multi-cloud Visibility
With the number of cloud providers and solutions increasing, many obstacles exist. The lack of visibility to applications and dependencies affects migration planning, capacity optimization, security, service availability, and integration with IT service management. Discover and manage resources across diverse cloud environments, reducing complexity and saving time with minimal configuration and management overhead.